At Xanogen, we understand that you want to keep your private life, well...private. That's why we ensure all of our customers are protected by both discreet billing and discreet shipping. The only way anyone will know you've purchased Xanogen is if you tell them.
When you order Xanogen, the charge will appear as "Applied Science." There is no reference to product type. No one viewing your bill will have any idea what you purchased.
All orders are shipped securely in a plain box or envelope. The return address will be "Shipping Department - Applied Science." There is nothing to indicate the nature of the product to neighbors or postal workers. Our packaging is hardy should survive long transits.
Secure Ordering Online
We use technology called Secure Socket Layer (SSL) to encrypt any personal information you transmit to us online. The information is encrypted on your computer and decoded after it reaches our secure server. This information cannot be decrypted during transit.
We will not share your personal information with anyone. We won't send you junk mail or junk email. We won't call you on the phone unless we have a question about your order. It's that simple.
We respect your privacy. We will not release any personally identifiable information such as your name, address, e-mail address, phone number or credit card information without your consent. During the checkout process, we collect personal information so that we may process your order.
We will only share or disclose such information in order to conform to the edicts of the law; protect and defend the right or property of our company; or act under exigent circumstances to protect the personal safety of its members or the public.
What information we collect and why
We collect personal information primarily so that we may process your order, but also so that we may enhance our services to you and make your shopping experience as unique as possible. Our goal is to provide not only the best value on the products we sell, but also the highest level of service possible. In addition to personal information collected for purposes of processing your order, we may ask for the following information:
Billing and Shipping Information
During the checkout process, we ask for certain personal information - name, address, e-mail, telephone number and credit card information - all of which are necessary for us to process your order and ship it to you. Basic personal information such as name, address and telephone number, but not credit card numbers, may be transmitted to contracted third parties solely for the purpose of shipping your order. As described above, ordering with Applied Science, Inc is safe and secure because we use Secure Socket Layer Technology, which encrypts the information you send to us. This information cannot be decrypted during transmission and decoded on our secure server, which cannot be accessed by 3rd parties.
At any time, you may request from us the information we have collected from you. Simply contact us . To protect your privacy, we will only e-mail this information to the e-mail address associated with the particular order and we will NOT e-mail credit card information. We do not give out personal information over the phone.
are pieces of information that are stored by your Web browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser's settings to prevent that. Even without a cookie, you can still use most of the features on www.xanogen.com including placing items in your shopping cart and purchasing them.