Xanogen Money Back Guarantee
If you ordered 2 bottles or more of Xanogen (non-cumulative) less than sixty days ago and you are one of the few men that this product does not work for, then we will refund your money. Please note that this return policy states that a maximum of 2 bottles of Xanogen capsules can be used/opened and the remaining bottles returned are to be sealed and un-tampered. Your refund will be processed ONLY if you follow the instructions below. Here is what you need to do:
To request a return number, click here and fill out the online form (within 60 days from the invoice date) with your full name, order number and the reason why you are returning the product. Your request for a return number will be reviewed for eligibility. If you are found eligible you will receive an email reply with a return order number. Please note that if you do not send in your request within 60 days of the invoice date, you will not be refunded.
Package all of the empty and/or full bottles and write the return order number legibly on the package. Please be aware that ALL bottles must be returned in order to receive a refund and that the correct amount of opened/closed bottles must be present. Any return order, which does not contain all bottles ordered, will not be refunded. After receiving your return order number (this is strictly enforced), mail the package via certified mail within 10 days to the address provided.
The order will be refunded to the original form of payment unless otherwise instructed. Refunds are processed on the 1st and 15th of each month. Once a return is processed you should see the credit in the next billing cycle. If you paid by check, your refund will be issued by check.
- - Money back guarantee applies ONLY to products which are purchased from this website.
- - Money back guarantee applies ONLY to packages of 2 Xanogen bottles or more
- - Shipping and handling charges are not included.
- - Re-orders represent satisfaction. No refunds will be applied once a re-order has been placed.
- - Money back guarantee applies only to our retail customers. Guarantee does not apply to wholesale distributors.